Country: Germany
Product: Customized Quick Release Pin
Process:
Base: In September 2024, a German customer requested a custom-made quick release pin that originally specified a type of imported stainless steel. However, this material had high procurement costs and long lead times. In sale: After evaluating the application environment and strength requirements, our technical team proactively recommended several high-strength domestic alternatives. We provided physical test data and samples of three substitute materials for comparison.
After sale: The customer ultimately selected one option that met all performance needs, reduced costs by 12%, and shortened the lead time by two weeks. The customer highly appreciated this solution and later applied it to similar products, deepening our cooperation.