Plan: In early 2025, a customer from Australia approached us with a new inquiry for dowel pins used in machinery positioning. Based on their drawings, we quickly prepared and delivered samples within 7 days. After confirming performance, we arranged pre-production samples and provided dimensional reports and packaging options for customer confirmation. During mass production, we conducted mid-term inspections to ensure consistent quality and kept the customer updated throughout. The bulk goods were delivered 5 days ahead of schedule, successfully installed with zero complaints. In the following month, the customer increased their monthly order volume by nearly 40%, stating our end-to-end service was highly professional and reliable.